Shipping policy

Last updated: 5 November 2026

Where we ship

We currently ship within India only.

Processing time

Orders are packed and dispatched within 2–3 business days of being placed.

Delivery time

Most orders arrive within 7–10 business days of dispatch, depending on your location. These are estimates, and courier delays, weather or local disruptions can occasionally slow things down.

Shipping charges

Shipping is free on all orders. Cash on delivery orders may carry a small convenience fee, which is always shown at checkout before you place your order.

Tracking

You'll receive a tracking link by SMS or email as soon as your order ships.

Damaged in transit

If your parcel arrives damaged, email mycrookedstudio@gmail.com within 48 hours of delivery with photos or an unboxing video, and we'll make it right. See our Refund policy for details.

Country of origin

Our jewellery is imported. Country of origin: China.

Contact

Questions about your delivery? Email mycrookedstudio@gmail.com.