Terms of service
Last updated: 5 November 2026
These terms apply when you visit or buy from crookedstudio.in (the "site"), run by Crooked Studio ("we", "us"). By using the site or placing an order, you agree to them.
1. About us
Crooked Studio is a sole proprietorship based in India that sells statement jewellery online.
2. Products
Our pieces are gold-plated over a brass base. We try to show colours, finishes and sizes as accurately as we can, but screens vary, so the actual product may look slightly different. Plating and printed finishes can wear over time with exposure to water, sweat, perfume and friction. This is normal for plated jewellery and isn't a defect. Care instructions are on each product page.
3. Prices
All prices are in Indian Rupees (INR) and include all applicable taxes. Where a price reduction is shown, the original price is the price at which the product was previously offered. We may correct pricing errors and will contact you before processing any affected order.
4. Orders and payment
We accept UPI, debit and credit cards, net banking, wallets and, where available, cash on delivery. Cash on delivery orders may carry a convenience fee and prepaid orders may receive a discount; both are shown at checkout before you pay. An order is confirmed when you receive our order confirmation. We may cancel and fully refund an order if we suspect fraud, cannot deliver to your address, or the item is out of stock.
5. Discounts
Discount codes are subject to the conditions stated with them (for example, first order only), cannot be exchanged for cash and may be withdrawn at any time.
6. Shipping, returns and refunds
Please see our Shipping policy and Refund policy, which form part of these terms.
7. Intellectual property
The Crooked Studio name, logo, photographs and site content belong to us and may not be copied or reused without our written permission.
8. Limitation of liability
To the extent permitted by law, our liability for any order is limited to the amount you paid for it. Nothing in these terms limits your rights under the Consumer Protection Act, 2019.
9. Governing law
These terms are governed by the laws of India, and disputes are subject to the jurisdiction of the courts at Ranchi, Jharkhand.
10. Grievance redressal
Complaints can be sent to our Grievance Officer at mycrookedstudio@gmail.com with the subject line "Grievance". We acknowledge complaints within 48 hours and resolve them within one month.